Our FTP site is for the various manual order files to be uploaded and shared between our Clients and Longtail. The FTP site can also be used to share Tracking, Stock Status and Reporting reports with our Clients. The order files uploaded by the client will be automatically pulled into our WMS daily (Mon – Fri) [...]
This guide will help with navigation of the Longtail WMS – Tracking Report. How do I get this File? Please contact your Account Manager to set-up delivery to an FTP site or to have the report emailed to you daily or weekly. What’s Included in the File? The Tracking file provides the tracking information on shipments [...]
For your reference, this sample of our Tracking report provides the layout of the report. The Tracking file provides the tracking information on ship’s sent out the previous shipping day. Please contact your Account Manager to set-up delivery to an FTP site or to have the report emailed to you at your desired frequency (daily, weekly, [...]
Our clients are required to submit an Inbound Advanced Shipping Notice (or ASN, for short) at least 48 hours in advance of an inbound shipment. This Excel file is meant to be filled out and turned back in to your Account Manager. If you have questions about how to use the template, please contact your Account [...]
Our clients may submit orders for fulfillment using our standard order template. This Excel file is meant to speed the process of importing your orders into our warehouse management system and avoid manual order fees. If you have questions about how to use the template, please contact your Account Manager. Sample Image: Additional Information If [...]